STAR COMTRADE RETURN POLICY

Star Comtrade offers authorization for exchange or credit for a period of three (3) days from the original invoice date for the product that is dead on arrival (DOA). All Instruction books, cords, accessories etc. that are originally shipped with the product must be returned in the original OEM box. In addition no writing on the manufacturer's original 'box should have occurred. Your return may be refused if you do so, as it cannot be returned or resold as new. No Cash refunds will be given. Fifteen days (15) warranty is given from the items received.

OEM products that are more than three (3) days old from original invoice date and in need of repair due to failure can only be exchanges or repaired by the original Manufacturer. NO EXCEPTIONS.

Contact Information

Phone: 852 21919192
Fax: 852 30107757
Email Address: support@comtradeltd.com

1) RMA Return Procedure and Policy

2) Download RMA Form